Terms and Conditions Mario88 – Platform Usage Guide

These Terms and Conditions ("Terms") cover all aspects of using the mario88 platform, including access to the website, mobile app, games, promotions, and all services offered by mario88. These Terms should be read together with mario88's Privacy Policy and Responsible Gaming Policy, all of which form the entire agreement between you and the platform.

If you do not agree with any part of these terms, please stop using the mario88 platform immediately. Continued use of the platform after notice of any changes to the terms constitutes acceptance of the updated terms.

To be eligible to register and use the mario88 platform, you must meet all of the following requirements at all times during your use of the platform:

• Be at least 18 years of age, or the minimum legal age required by the laws of your jurisdiction, whichever is higher.
• Having full legal capacity to enter into a legally binding agreement.
• Not a resident or citizen of any jurisdiction where participation in online gaming is explicitly prohibited by local law.
• Have never been suspended or banned from using the mario88 platform previously for any reason.
• Acting on your own behalf and not as a representative or agent of any third party.

Mario88 uses a strict KYC (Know Your Customer) verification system to ensure all members meet the required eligibility criteria. This verification process is an important safeguard to protect the security of all members and the integrity of the platform.

Each individual is only permitted to hold one active mario88 account at any time. Registering multiple accounts using the same name, phone number, email address, identity card number, or payment method is strictly prohibited.

During registration, you are required to provide truthful, accurate, current, and complete information. mario88 reserves the right to verify all information you provide and to request supporting documents at any time. The information you provide during registration includes:

• Full name as stated on your identity card or passport.
• Exact date of birth for age verification.
• An active and accessible email address.
• Mobile phone number registered in your name.
• Payment method details to be used for deposits and withdrawals.

You are fully responsible for ensuring that the full name on your mario88 account exactly matches the name on your chosen payment method. Any mismatch may result in withdrawals being delayed until verification is completed.

Mario88 supports a variety of payment methods suitable for members in Malaysia. All financial transactions are processed using a secure encryption system to ensure the safety of your funds at all times.

Deposit:

• All deposits must be made using a payment method registered under the same member's name.
• Minimum and maximum deposit limits vary depending on your chosen payment method.
• Mario88 does not accept deposits from third parties or unknown sources.
• Successful deposits will be credited to your account shortly after confirmation by the payment system.
• Mario88 does not charge any fees for deposits; however, your payment provider may apply separate charges.

Withdrawal:

• Withdrawal requests must be submitted through your mario88 account using a verified payment method.
• Withdrawals may only be made to the same payment method used for the deposit, except in specific circumstances that require review by the mario88 team.
• Withdrawal processing times depend on the selected payment method and mario88's internal verification process.
• Mario88 reserves the right to request additional identity verification (KYC) before processing withdrawals, particularly for amounts exceeding certain limits.
• Bonus balances that have not met the wagering requirements are not eligible for withdrawal.

Mario88 offers a wide range of bonus and promotion programs for new and existing members. Each bonus and promotion is subject to specific terms and conditions stated alongside the offer. The general terms applicable to all mario88 bonuses are as follows:

• Each bonus has a wagering requirement that must be fulfilled before any wins from that bonus can be withdrawn.
• The welcome bonus is only available to new members making their first deposit.
• Only one active bonus is permitted at a time, unless otherwise stated in the relevant promotion's terms.
• Mario88 reserves the right to void bonuses and associated wins if abuse, exploitation of loopholes, or any unfair conduct is detected.
• Wagering requirements must be met within the specified time period. Expired bonuses will not be renewed.
• Not all games contribute equally towards meeting wagering requirements. Please refer to the specific terms of each promotion for details.

All games offered on the mario88 platform use a Random Number Generator (RNG) system certified by an independent certification body. This ensures every game outcome is entirely random and free from any manipulation.

• Game results recorded by the mario88 system are final and cannot be disputed unless there is clear evidence of a verifiable technical failure.
• In the event of a technical disruption during a gaming session, mario88 will endeavour to restore the game to the last accurately recorded state.
• The use of automation software, bots, or any tools designed to gain an unfair advantage in games is strictly prohibited.
• Mario88 reserves the right to void any bets placed during a technical failure in the gaming system.
• The minimum and maximum wagering amounts for each game are as displayed in the respective game interface.

It is the member's responsibility to ensure a stable internet connection while playing. mario88 will not be held liable for any losses resulting from connectivity issues on the member's end.

Mario88 members are prohibited from engaging in any of the following activities. Violation of any of these prohibitions will result in immediate action, including account termination and forfeiture of funds:

• Registering more than one account or assisting others in registering multiple accounts.
• Providing false, inaccurate, or misleading personal information during registration or the KYC process.
• Abusing bonuses through wagering methods specifically designed to meet requirements without genuine risk ("bonus abuse" or "bonus hunting").
• Money laundering or any illegal financial activity using the mario88 platform.
• The use of third-party software, bots, or automation scripts to interact with the mario88 platform.
• Attempting to exploit any bugs, technical errors, or vulnerabilities in the mario88 gaming system.
• Threatening, abusing, or behaving inappropriately toward any member of the mario88 team.
• Transferring funds between different mario88 member accounts without written permission from mario88.

Mario88 takes the protection of your personal data very seriously. All personal information you provide to mario88 is collected, processed, and stored in accordance with mario88's comprehensive Privacy Policy.

In summary, mario88 collects your personal data for the following purposes:

• Identity verification and account registration processing.
• Processing financial transactions including deposits and withdrawals.
• Compliance with legal and regulatory requirements, including anti-money laundering (AML) measures.
• Service improvement and user experience enhancement on the mario88 platform.
• Promotional communications and important account updates.

Mario88 will not sell, rent, or disclose your personal information to third parties without your consent, except where required by law or for necessary platform operational purposes. For more information, please read Privacy Policy complete page.

The mario88 platform is provided on an "as is" and "as available" basis. While mario88 makes every effort to ensure the platform operates without interruption at all times, there are limitations of liability that you should understand:

• Mario88 does not guarantee that the platform will always be free from errors, interruptions, or technical faults.
• Mario88 is not liable for any indirect losses, business losses, or unforeseeable losses arising from the use of the platform.
• Mario88 is not liable for losses caused by third-party failures, including internet service providers or payment providers.
• Mario88's liability under any circumstances is limited to the amount of the active deposit held in your account at the time of the incident.

Mario88 is committed to responsible gaming principles and recognises that for some individuals, gaming can become a serious problem. We provide a range of tools to help you stay in control:

• Deposit Limit: Set daily, weekly, or monthly deposit limits to stay within your budget.
• Loss Limit: Set a maximum amount you are willing to lose within a specified period.
• Session Time Limit: Set time limits for your daily gaming sessions as a reminder.
• Self-Break: Take a temporary break from the platform for a duration of your choosing.
• Self-Exclusion: If you feel that gaming has become a problem, you may apply for a long-term self-exclusion from the mario88 platform.

For more information on responsible gaming and available support resources, please visit our Responsible Gambling ours.

Mario88 reserves the right to amend, update, or replace any part of these Terms and Conditions at any time at our sole discretion. Any material changes will be communicated to you via the email registered to your account or through a notice displayed on the mario88 platform.

It is your responsibility to review these Terms and Conditions periodically to stay informed of any updates. Continued use of the mario88 platform after any changes take effect will be considered your acceptance of the revised terms.

These Terms and Conditions are governed and interpreted in accordance with the laws applicable in mario88's registration jurisdiction. Any disputes arising from or relating to these Terms will be resolved through the following process:

• First, you are encouraged to contact the mario88 customer support team to resolve any dispute directly and amicably.
• If a resolution cannot be reached through customer support channels, the matter may be referred to an independent and neutral arbitration body.
• Arbitration decisions are final and binding on both parties.

If any provision of these Terms and Conditions is found to be invalid, unenforceable, or contrary to law by a court of competent jurisdiction, that provision shall be deemed severed from the Terms as a whole without affecting the validity or enforceability of the remaining provisions.

For any enquiries regarding these Terms and Conditions, please contact the mario88 customer support team, available to assist you 24 hours a day, 7 days a week.